Website Terms of Service
Welcome to Lightprints
Thank you for visiting the Lightprints website. These Terms of Service govern your use of our website and the content we provide. By accessing and using this website, you agree to comply with these terms.
Website Use
The Lightprints website is provided for informational and educational purposes. You may access and view our content for personal, non-commercial use. We strive to ensure all information is accurate and up-to-date, but cannot guarantee that all content is error-free.
Intellectual Property
All content on this website—including but not limited to text, graphics, logos, images, audio clips, digital downloads, memorial poems, poem templates, and data compilations—is the property of Lightprints and is protected by copyright and other intellectual property laws.
Memorial Poems and Templates: All memorial poems, poem templates, and poetic content displayed on this website are original works protected by copyright. These materials are provided for viewing and consideration of our services only and may not be copied, reproduced, adapted, or used in any manner without express written permission.
You may not:
Reproduce, distribute, or display any portion of our website without prior written consent
Copy, adapt, or use our memorial poems or poem templates for any purpose
Use our content for commercial purposes
Modify or create derivative works based on our website content
Remove any copyright or other proprietary notices from our materials
User Content and Communication
If you submit ideas, suggestions, documents, pet questionnaires, or other materials to us through our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, and distribute such content throughout the world in any media.
You agree not to submit content that is unlawful, defamatory, harassing, or otherwise objectionable.
Free Resources and Downloads
When you download free resources from our website, you agree to use them for personal purposes only. These resources may not be redistributed, sold, or presented as your own work.
Privacy Policy
Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. The Privacy Policy is incorporated into these Terms of Service by reference.
External Links
Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of these sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
No Warranty
The content on our website is provided "as is" without any warranties, expressed or implied. Lightprints disclaims all warranties, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
Lightprints shall not be liable for any damages arising from the use of, or inability to use, our website or materials contained within it. This includes direct, indirect, incidental, punitive, and consequential damages.
Service Information
The description of services on our website is for informational purposes only. The specific terms of any client relationship, including payment terms, refunds, and service scope, will be outlined in a separate Client Service Agreement provided at the time of booking.
Important Note: Lightprints provides grief support and coaching services, not professional counseling, therapy, or medical advice. Our services are not a substitute for professional mental health treatment.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the revised terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of North Carolina, without regard to its conflict of law provisions.
Contact Information
If you have questions about these Terms of Service, please contact us at:
Samantha Morse
Email: Samantha@lightprintspet.com
Phone: (919) 914-0034
Last updated: May, 2025
Privacy Policy
Our Commitment to Your Privacy
At Lightprints, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit forms, or engage with our services.
Information We Collect
1. Information You Provide to Us
We collect information you voluntarily provide when you:
Complete any forms on our website (including contact forms, consultation request forms, and service inquiry forms)
Subscribe to newsletters or email updates
Download resources
Register for workshops or purchase programs/guides
Complete pet questionnaires for memorial poems
Engage in email communications with us
This information may include your name, email address, phone number, details about your pet loss experience, and information about your beloved animal companion for memorial services.
2. Automatically Collected Information
Our website may automatically collect certain information about your visit, including:
IP address
Browser type
Referring website
Pages visited
Time spent on our website
Other standard web analytics information
We use cookies and similar technologies to enhance your experience and collect this information. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide the information or services you request
Communicate with you about your pet loss support needs
Create personalized memorial poems and materials
Send you resources, newsletters, or updates (if you've opted in)
Improve our website experience and services
Analyze website usage to enhance our content and offerings
Send you email newsletters and updates about pet loss support resources and our services (only if you've subscribed)
Email Communications
If you subscribe to our newsletter or email updates, we will use your email address to send you relevant pet loss support resources, helpful content, and information about our services. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will never share your email address with third parties for their marketing purposes.
Information Sharing and Disclosure
We respect your privacy and maintain the confidentiality of your personal information. We do not sell, rent, or trade your information with third parties for their marketing purposes.
We may share your information in the following limited circumstances:
With service providers who help us operate our business (e.g., email service providers, website hosting, printing services for memorial books)
If required by law or to protect our rights
With your explicit consent
Special Note: Information shared about your pet and your relationship for memorial poem creation is held in strict confidence and used solely for creating your personalized tribute.
Your Privacy Rights and Choices
You have several rights regarding your personal information:
Access: You can request access to the personal information we hold about you
Correction: You can request that we correct inaccurate or incomplete information
Deletion: You can request that we delete your personal information
Opt-out: You can opt out of marketing communications at any time
To exercise these rights, please contact samantha@lightprintspet.com.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, so we cannot guarantee the absolute security of information transmitted to our website.
Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Samantha Morse
Email: samantha@lightprintspet.com
Phone: (919) 914-0034
Last updated: May, 2025